**PLEASE NOTE: The deadline for placing orders to arrive before Christmas is midnight on SUNDAY 20 DECEMBER 2015, for delivery on Tuesday 22nd December.**
We send our products by UPS courier to the UK Mainland on Wednesdays between 9am and 6pm. Delivery costs £6.50 on orders under £30, £3.50 on orders between £30 and £50. It is free for orders over £50.
Unfortunately we are unable to offer a delivery service to the Highlands and Islands of the UK, as UPS cannot guarantee an overnight delivery service to these locations.
Please place your order by midnight on Monday for our Wednesday delivery. All deliveries need to be signed for unless you state otherwise in the delivery instructions field. These instructions override the need for a signature as they instruct the driver to leave the parcel safely at its destination (e.g. ‘in the garage’ or ‘on the porch’. We request these alternative delivery instructions due to the perishable nature of the goods being delivered: we don’t want the driver to take the parcel away for delivery at a later date. If the parcel has been left without a
signature it is left at your own risk.
We try our hardest to deliver on the designated delivery day, however at busy times deliveries can take longer, so please contact us if you are ordering for a date-specific event.
Please make sure that the delivery address and postcode you supply are correct, as we cannot accept responsibility for non-delivery due to an incorrect address. In the event of extreme weather or events beyond our control (e.g. delivery vehicle breakdown) we cannot be responsible for any delivery delays.
If the delivery is to be sent as a gift then please mention this in the delivery instructions and we will not include an invoice in the box.
See the Product Care Information guide for how to store your products once you have received them.