Delivery Days and Charges
We send out our online orders every Tuesday to arrive on Wednesday between 8AM and 6PM. If you are ordering for a special weekend event then this will ensure against courier delays. Orders need to be placed by end of day Monday to arrive on Wednesday.
We will send your order in one of our Ham & Cheese Co boxes, insulated with biodegradable wool packs. Glass jars have recyclable cardboard padding. When the weather is warm, we will also include ice packs, which will melt in transit to help ensure your order stays cool for as long as possible. We do not deliver in refrigerated vans.
Safe Place Drop
Our packages are sent on a so-called “driver release service”. This means that if you are not in to sign for the package, we ask the driver to leave the order in a safe place on the property. At the checkout there is a box for notes - please use it to leave your alternative delivery address. If you are sending a gift to an address you are not familiar with it is worth checking with the receiver first. Once the order has been released you can click to see where the box has been left through the tracking email.
This system means that deliveries should not be taken back to the courier depot; we like our ham and cheese to reach its final destination on day one.